Shipping Policy
1. Order Processing Time
- All orders are processed within 1-2 business days.
- Orders placed after [cut-off time, e.g., 2 PM IST] will be processed the next business day.
- Orders are not processed or shipped on weekends or public holidays.
2. Shipping Charges
- Shipping Charges included.
- Express or same-day delivery (if available) is charged additionally and will be calculated at checkout.
3. Delivery Timeframe
- Metro cities: 2–4 business days
- Other cities/towns: 3–7 business days
- Remote/rural areas: 5–10 business days
- Delivery timelines may vary due to external factors like weather, strikes, or courier partner delays.
4. Shipping Partners
- We use trusted third-party courier services such as Delhivery, Blue Dart, Ekart, DTDC, and India Post.
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email and/or SMS.
- You can track your order [on our website / via the courier partner’s site].
6. Delivery Address
- Please ensure the shipping address and contact number are accurate and complete to avoid delays.
- We are not responsible for undelivered packages due to incorrect address details.
7. International Shipping
- Currently, we only ship within India.
8. Delays or Issues
- If your order is delayed beyond the estimated delivery time, please contact our support at [support email/phone].
- In case of lost/damaged shipments, we will work with the courier to resolve the issue or offer a refund/replacement as per our [refund policy].